Knowledge Base
Glossary
Plain-English definitions for the terminology used across UGRADO.
- AML
- AML stands for Anti‑Money Laundering, a set of rules that help casinos detect and prevent illegal money flow.
- Bankroll Management
- Bankroll management is the practice of setting a budget for gambling and sticking to it to avoid overspending.
- Cashback
- Cashback returns a percentage of your net losses back to your account, giving you a second chance after a losing streak.
- Deposit Limit
- A deposit limit caps how much money you can add to your account within a chosen period, encouraging responsible spending.
- Free Spins
- Free spins allow you to spin the slot reels without using your own balance, often as part of a promotion or bonus.
- High Roller
- A high roller is a player who bets large amounts, often receiving special treatment and tailored promotions from the casino.
- House Edge
- House edge is the mathematical advantage a casino holds in a game, expressed as a percentage of each bet that the casino expects to keep.
- KYC
- KYC means Know Your Customer, a process where the casino verifies your identity to prevent fraud and meet legal obligations.
- Live Dealer
- A live dealer streams a real human dealer to your screen, enabling you to play table games like blackjack and roulette in real time.
- Loyalty Program
- A loyalty program rewards regular players with points that can be exchanged for bonuses, free spins, or other perks.
- Mobile Compatibility
- Mobile compatibility means the casino’s website or app works smoothly on smartphones and tablets, offering the same features as the desktop version.
- No Deposit Bonus
- A no deposit bonus gives you a small free credit just for signing up, letting you try games without risking your own money.
- Progressive Jackpot
- A progressive jackpot is a prize pool that grows each time the game is played and can be won randomly or through a special feature.
- Provably Fair
- Provably fair uses a system that lets you check the result of each bet to confirm it wasn’t manipulated.
- Reload Bonus
- A reload bonus gives you extra funds when you top up your account, similar to a welcome bonus but for existing players.
- Responsible Gambling
- Responsible gambling refers to practices and tools that help players stay in control, such as self‑exclusion, deposit limits, and support resources.
- RNG
- RNG is a software algorithm that creates random results for each game round, ensuring fairness.
- RTP
- RTP stands for Return to Player, a percentage that shows how much of the total bets a game pays back to players over time.
- Self‑Exclusion
- Self‑exclusion lets you voluntarily block your own account for a set period, preventing access to gambling services.
- Time Limit
- A time limit restricts how long you can play in a single session, helping you manage how long you spend gambling.
- VIP
- VIP status is offered to high‑spending players, granting them exclusive benefits such as higher bonuses, personal managers, and faster withdrawals.
- Volatility
- Volatility describes how often and how large payouts occur in a slot game; high volatility means bigger but less frequent wins.
- Wagering Requirement
- A wagering requirement is the amount of money a player must bet before bonus winnings can be withdrawn.
- Withdrawal Limit
- A withdrawal limit caps the amount you can take out of your account within a given time period, set by the casino.